Setting up your new client agreement

When you are awarded a new client contract on the Care Hires platform, the Supply team will connect you with a dedicated Account Manager.

Here's some key points to remember:

1. The Account Manager will be your main point of contact for all communications related to the client in question
2. Your designated Account Manager will draft a client-level agreement between you and the client, this will outline your working relationship, rates, and responsibilities whilst under this assignment. 
3. The Account Manager will upload a digital version of this agreement to your Care Hires account, under ‘Agreements’. Your team can refer to this agreement to review rates and download the full agreement.
4. Once the agreement is signed by both you and the client in question, your agreement will be activated. 
5. Once your agreement reaches an ‘ACTIVE’ status you will see all jobs being posted by the client in question, under your jobs section.

See more how Account Managers will support you under the Key contacts section