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Help Center
Our Care Agency Network
Our Care Agency Network
Learn how to boost your success with Care Hires
Getting started
Account Overview
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Care Hires as a supply chain management service
What we offer our agency partners
What we ask from you
Key contacts
The Supply Team
Account Managers
Customer Service
Compliance Team
Key Contacts
Manage your Agency Profile to maximise opportunity
Location & Staffing Overview
Managing Agency Rates
Manage your users
Compliance & Training
How to upload workers profiles
Understanding Compliance Statuses
How Certifications Impact Your Partnership with our Clients
Visa Restrictions
Access new client opportunities
Setting up your new client agreement
Manage Your Jobs
Sudden allocations of shifts
Timesheet submission
Post a Shift
How to manage Block Booked shifts?
Shift access
Suggesting workers
Withdrawing a Suggested Worker
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Finance & Billing
How to submit timesheets
Care Hires self-billing process
Top tips for success with Care Hires
Optimise how clients see you!
Maximise visibility
Streamline Bookings
Improve Care Worker Engagement
Leverage Insights
Strengthen Your Communication & Customer Support
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Marketplace
Prepare for the marketplace
Manage your Supply Locations
Manage your Staff Overview
Apply for an Assignment on Marketplace - Part 1
Apply for an Assignment on Marketplace - Part 2
Bids & Negotations
Resubmissions
Application Outcome
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Useful Resources
Worker Upload Tutorial
Compliance & Training Manual
Feature Spotlight
Enhanced Audit Report with Job Poster Details
Skilled Visa Management
Assign Multiple Roles for Workers
Enhanced Notification Management
Enhanced Filters
View Open Urgent jobs easily
Improvements to the suggested worker process
Hourly or Fixed Day Rate Agreements
Searchable drop-down selectors
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