1. Help Center
  2. Marketplace
  3. How to upload workers - Documents, Certificates, Emergency, Medical, Employment

How to upload workers - Documents, Certificates, Emergency, Medical, Employment

Documents

In this section, we will need you to upload the worker’s proof documents, including their:

  • Curriculum Vitae (CV), with a minimum of 6 months work experience in the UK care sector (ensure the location is on the worker’s CV);
  • Disclosure Barring Service (DBS) certificate, if this certificate was not issued by your agency, it will need to be on the Update Service;
  • Passport, if the worker does not have a passport, you will need to upload their Birth Certificate and a Photo ID such as a Driving License;
  • National Insurance Document, a letter containing their NI number, P45 etc;
  • Proof of Address, such as a utility bill or bank statement;
  • COVID-19 Vaccination Proof (not mandatory);
  • Reference Proof (not mandatory in this section);
  • PVG Certificate (Scotland only); and

Evidence of Regulatory Setting where selected (not mandatory)

Image 19

🧠 REMEMBER


You will need to enter the expiry date of the DBS Certificate and Passport Document, please use the calendar function to enter dates - this will ensure that it is formatted properly.

Certificates

You will now need to add all of the mandatory training for this worker. To add a new certificate, please select 'Add New' in the top-right of this section.

Image 20A full list of required certificates can be found in the Compliance Checklist document shared with you after your account was set up. If you would like another copy, please email supply@carehires.com.

For Support Workers, you will require the following:

  • Care Certificate (Standards 1-15)
  • Moving & Handling Theory
  • Moving & Handling Practical
  • Fire Safety
  • First Aid
  • Autism Awareness
  • Food Hygiene
  • Mental Capcity Act
  • Deprivation of Liberty Safeguards (DoLS)
  • English Assessment (non-British nationals only)

💡TIPS


The English Assessment can be evidenced by any formal qualification undertaken in the UK, including a GCSE, BTEC, A-Level or Degree. Alternatively, workers can complete a free test using the following link:

English Test Link ✏️

Learning Disabilities and Autism Awareness are not mandatory for Welsh services.

Emergency

In this section, please provide the emergency contact details of the worker. You can do this by clicking 'Add New' in the top-right of this section.

Image 21Medical

This section will cover the workers full medical and vaccination history.

Image 22

Medical Questionnaire

This section is not mandatory, but if you would like to add your workers medical history, please click 'Request to Complete' and the system will email a form to the worker for them to complete. This will be automatically added onto the worker’s profile.

 

Vaccine Information

Again, this section is not mandatory, but adding any vaccination information may open your worker up to services who require a COVID-19 vaccination. To add a vaccination, please select    'Add New' and fill out the form within, attaching proof documents where required.

 

Employment

This section will ask you to detail your workers employment history, including references as proof.

Image 23

Worker History

Please add your workers employment history within the UK care sector to this section. We will require a minimum of 6 months experience. Your worker’s employment history can be added by clicking 'Add New'.

 

References

We will also require you to upload 2 references to this section, as proof of employment. At Care Hires, we require a minimum of 1 professional references which can be accompanied by either another professional, character, or academic reference. Much like the above, references can be added by selecting 'Add New'.

📒 NOTE


Our compliance team will review the references uploaded and check that it meets our requirements, and matches the reference type selected by you. Once this has been done, it will be marked as 'Checked'.