Upcoming Features for Providers - March, 2022

As an ongoing commitment to improving the infrastructure of the system, the Care Hires team has come up with new features, and developments made available for the system users.

Since the Worker Mobile Application Launch is around the corner (Yes, await for a seamless digital experience), the team has come up with additional features that will interconnect and support both the V3 System and the Mobile App. These features which are yet to be live with the 1.8.0 release, will assist the Provider users immensely in solving issues that may arise with the Mobile App Launch. These are developed to increase the efficiency of the system, aiding the end-users in their daily operations as well as benefitting the Care workers.

What will be included in this release :

1. Worker mobile-related changes and configurations. ( Mobile App-related)

2. Enable Access to the Knowledge Base

3. Detailed view for the Jobs which were canceled.

4. New Detailed Jobs View

5. New Overview Dashboard - Provider

Worker mobile-related changes and configurations

(Mobile deployment-related)

The main developments that are to be live with this release were made to ensure that the data on the system reflects the same on the Mobile Application. The main goal of creating the worker mobile app is to deliver the same service given through the system to our very own care workers within just a few clicks. The team took responsibility to analyze the data points and worked on connecting them with the App which eventually led to developing tools on the System that are associated with the App.

• Invite Workers to download the Mobile Application - Give the user the option to invite workers to download the Mobile App individually and in bulk.

• Invite to Mobile App Status Change - Once the user has been invited, make the status automatically change.

• New Filtration for the Agency Worker list - Ability to get the total count of how many workers are active on mobile, pending invitations, how many have not been invited to download the Mobile App.

Enable Access to the Knowledge Base

Care Hires Knowledge Base is the perfect solution for our users to get-to-know anything related to the service provided by the organization. It’s a digital place where the users can access information, and content as we have documented and published articles for easy reference.

 

 

 

(Image 2 - Care Hires Knowledge Base)

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Ability to Cancel Jobs from the detailed view

While going through the system, the team found out that the detailed job view lacked the ability to Cancel-Job and the user had to return to the previous screen to do it. Hence, now the team has worked on adding the "Cancel Job" button to the Job detailed view making it easy for the end-user to do the needful on the detailed view screen itself.

 

 (Image 3 - Cancel-Job Feature)

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New Detailed Job View

From the feedback received, and by carefully reviewing the detailed job view, the team came to realize that the current job view needed to be changed. To provide a more structured, segmented and user-friendly Job view, the team has added interesting tools and useful features. We believe that the only way to provide a seamless digital user journey is to understand the interests and needs of the customers when it comes to using our system hence, here’s the new detailed job view.

 

 (Image 4 - Newly Designed detailed Job view)

 

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 New Overview Dashboard - Provider 

Not only did we redesign the Job view, but the team decided that it's high time we redesign the Overview Dashboard of the Provider screen as well. Await for some new exciting features to make your profile more happening. The new templates sure are eye-pleasing, and attractive, with the most awaited Mobile App Launch Widget, Newsfeed, Summary of the profile, Finance Performance chart, and many more! Have a look for yourself!