Upcoming features for Agencies - May 2023

Enhancing the Care Agency Journey: Unmatched Efficiency through the Care Hires Version 1.14.0 Update.

We are absolutely thrilled to unveil an exciting and highly anticipated addition to the Care Hires platform. This groundbreaking feature has been meticulously developed to empower care agencies with enhanced capabilities and deliver an unparalleled level of services. With a strong commitment to improving daily operations in the care industry, our latest feature release aims to revolutionize the way care agencies operate. 


New Features

  • Introducing new VISA types
  • Manage VISA expiry information and allocated quota
  • Email notifications on VISA expiration
  • VISA type and VISA quota


Each of the above features and enhancements are described below for a better understanding of care agencies.


Adding the VISA expiration date


VISA expiration date with expiry reminders added to the Care Hires worker profile so that the worker is legitimate to work in a certain location at a given time. This feature can be added to the profile in the documents section where a copy of the VISA is to be uploaded. The current accounts which are already there in the system are given the opportunity to update the profiles while the new accounts can enter the data when creating the account with Care Hires.  




Email notifications on VISA expiration


Care agencies now get notified whenever the VISA of the workers expires. As the care worker profiles are linked with agency locations, the Business Emails of the agencies in the Care Hires system get notified when the VISA of the workers are about to expire and expire. The notifications are by default scheduled to be sent before 7 days, before 3 days, and on the day of expiration. This time schedule is configurable and can be changed according to the preference of the agency.



VISA type and VISA quota


Determining the working hours of a worker is resolved using this feature which brings forward legitimate working hours depending on the eligible VISA type of the worker. In the Care Hires system, there are four VISA types accepted for workers as Skilled VISA, Student VISA, Dependent VISA, Settlement VISA and an option as Non-Required for citizens. Along with these options, the VISA quota is by default filled as 20 hours per week for Student VISA and 40 hours per week for all other options. These working hours are configurable and can be changed according to the preference of the worker. However, when allocating jobs for the workers, if by any chance the newly allocated jobs exceed the working hours permitted per week, a warning message is displayed. This will only be displayed in Eligible Workers, Suggested Workers, and Rejected Workers tabs, and will not be there when the worker is selected.