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Strengthen Your Communication & Customer Support
Clear Communication:
Maintain clear, consistent communication with us and our clients. This will show us that we can reliably reach out for upcoming shifts and clients, knowing that we will get a suitable response in good time.
Resolve Issues Promptly:
Address any complaints or issues with worker fulfilment swiftly and appropriately with your Account Manager to maintain client satisfaction. This will instill trust and confidence in the client that any negative experiences are just a bump in the road that you will iron out.
Offer a Dedicated Support Line:
If you have a dedicated support line, let us know! It would be a great contact for us to have at hand if we need any out-of-hours cover.