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Submitting Your Timesheet via the Worker Mobile App

Once your shift is complete, you can submit your digital timesheet directly through the mobile app, eliminating the need for paper records or email follow-ups. 

Promptly sending your timesheet ensures your agency can process payments quickly while maintaining accurate records of your work.

 

Understanding Your Timesheet Journey

Each job progresses through specific stages from allocation to final approval. You can manage these steps using the More options (⋮) icon located on your job card:

  • Scheduled: The shift is allocated and waiting for you in the Shifts module.
  • On-Route: Use this to notify the agency that you are traveling to the site.
  • Started: Tap this at the exact moment your work session begins.
  • Finished: Tap this when your shift ends to prepare for timesheet submission.
  • Pending Approval: Your submitted timesheet is currently under agency review.
  • Approved: The agency has verified the details, and the job is now in your history.

 

How to Use the Job Card During Your Shift

Access your active jobs from the Scheduled home screen or the Shifts section. Open the job card to find all necessary actions within the More options (⋮) menu.

  1. Mark Yourself as On-Route
    When you begin your commute to the agency shift:

     

    1. Open Menu: Tap the three dots icon at the top right of your card.
    2. Confirm Travel: Select Mark as On-Route to send the update.

      Note: This option becomes visible exactly 2 hours prior to the scheduled start time.
  2. Start Your Job
    As soon as you begin your shift duties:

    1. Action Menu: Access More options (⋮) on the job card.

    2. Record Start: Tap Start Job to log your official clock-in time.

  3. Finish Your Job
    Once your scheduled hours are complete:
    • Final Steps: Select Finish Job from the options menu.
    • Next Phase: The job will transfer to your Timesheet module for final submission.

How to Submit Your Timesheet

Navigate to your Timesheet module to finalize your shift details for approval.

  1. Open the Upload Timesheet Form

    1. Navigate: Open the module from your bottom navigation bar.
    2. Pending Tab: Find the entry marked FINISHED under the pending section.
    3. Access Form: Tap the job, then select Upload Timesheet from the options menu.
  2. Fill In the Timesheet Details
    Verify all fields within the form carefully:
    • Actual Hours: Use the time picker to set your exact start and end times.
    • Breaks: Enter the duration of any paid or unpaid breaks (e.g., 30 minutes).

      Note: The break fields utilize a duration picker to record the length of your rest, not the specific clock time.

  3. Add a Proof Document

    • Upload File: Tap Click to Upload to attach your shift evidence.
    • Formats: The app supports PDF, PNG, and JPEG files via your device's browser.
  4. Submit and Wait for Approval
    • Submit: Finalize by tapping SUBMIT TIMESHEET at the bottom.
    • Review Status: Track your status in the PENDING tab until agency confirmation.

 

Important Things to Remember

  • Centralised Actions: All tracking and submission features are found within the More options (⋮) menu.
  • Finality: Once submitted, timesheets cannot be edited in-app. Always verify hours and breaks before finishing.
  • Picker Distinction: Start/End fields use clock time, while break fields use duration. Ensure you enter the correct type of data.
  • Dispute Handling: If discrepancies occur after approval, please contact your agency directly as these are managed externally.