Access to your account is not limited to just one user, if you’d like members of your office team to login and monitor the Care Hires portal then the Primary User of your account can add and deactivate users, as well as share reset password links for users.
Users can be configured to have differing levels of access, meaning if you are adding a member of your team purely for onboarding workers - you can limit their visibility to just the workers section, for example.
To add users, please begin by logging into the Care Hires portal and navigating to the Organisation section. You will find, on the right hand side of this tab, a section called ‘Users’.
Once within this section, you will be first asked to enter the users email address - clicking validate once entered:
You will then be provided a form to complete with relevant information about the user, including details like their full name, job title, and phone number:
One of the final steps you need to take is to select the Authenticated Applications assigned to the user and their User Level Access.
This is asking you to define what kind of access and visibility you’d like them to have over the Application in question.
To find out more information on what each access level means, please click the below link (found on the right of the User Level Access dropdown):
Now that all the relevant information has been entered, all that is left is to click ‘Add’.
This will automatically send the user an email with their login details, that they’ll be able to use right away to gain access to your Care Hires account.
Can’t find the login details? Please check your spam folders as sometimes automatic emails can be filtered here by mistake. If you are still unable to find the email - please refer to our support team.