This article outlines the Invoice Reconciliation Process followed at Care Hires.
Invoice Reconciliation Overview
As an Agency working in partnership with Care Hires, supplying temporary or temp-perm staff to our Care Providers, the invoice reconciliation process is paramount to efficient and fast delivery of Invoices.
In this document, outlined are the steps required to ensure efficiency and timeliness of payment.
Any questions in relation to this document should be directed to our Accounts team:
coordinators@carehires.com
| Contact Details | Contact Account Management Team |
| Email Address | coordinators@carehires.com |
| Postal Address | Care Hires, Dock 2, Exploration Drive, Leicester, LE4 |
Invoice Reconciliation
Care Hires handles the invoice reconciliation process on behalf of the Care Provider. Therefore, any matter regarding invoices is handled directly with Care Hires. Do not contact the Care Provider directly to engage in these matters. By doing so, the contract may be terminated, if seen to cause distress.
Matters that may occur:
1. Timesheet not provided
2. Invoice calculations incorrect; either against timesheet or against volume/cost
3. Flagged as a falsely filled timesheet, that needs further investigation
4. Disputed by Care Provider
All matters shall be responded to by the Care Hires Accounts Team and communicated to the Agency Partner. Once all matters have been resolved, the Care Provider will make payment, within the allotted credit terms.
If you have any questions regarding this article, please contact a member of the team on +44 (011)6 4822 999. Alternatively, send an email to accounts@carehires.com we will be able to assist you.