Cancel a Shift

How to cancel a shift

In the Care Hires platform, users have the flexibility to cancel a posted job shift when necessary. Whether due to unforeseen circumstances or scheduling changes, the cancellation process is straightforward and allows users to manage their job postings effectively. 

• To initiate the shift cancellation process, users should start by clicking on the "Jobs Overview" tab located on the left panel of the platform's interface. This will lead them to the weekly calendar view, where they can manage their posted job shifts.
• Within the weekly calendar, locate and click on the specific job shift that needs to be canceled. By doing so, users will open the Shift Overview for that particular job posting.
• Once inside the Shift Overview, users will find the "Cancel Job" option. Click on this button to proceed with the cancellation process.

• A prompt screen will appear, requiring users to select a reason for the cancellation. It's essential to choose the appropriate reason from the provided options to facilitate accurate record-keeping and reporting. After selecting the reason, click on the "Cancel" button to confirm the cancellation.

• Upon confirming the cancellation, the job shift will be promptly removed from the calendar, indicating that it has been successfully canceled.

It is crucial to be aware of the cancellation policy regarding associated charges for job shifts.

Cancellation with 4+ Hours Remaining: If a shift is canceled with four or more hours remaining before the scheduled start time, no charge will be incurred. Users can cancel these shifts without any financial implications.

Cancellation within 4 Hours of the Start Time: If a shift is canceled within four hours of the scheduled start time, the shift fee will be charged. Users should exercise caution when canceling shifts close to their start time to avoid incurring charges.

Canceling a posted job shift on Care Hires is a straightforward process. By following the step-by-step instructions provided in this article, users can efficiently manage their job postings and make necessary changes when required. Additionally, understanding the platform's cancellation policy ensures that users can make informed decisions regarding shift cancellations to minimize any potential charges.