Understanding Worker Compliance

This article provides an overview of the Agency worker compliance.

All workers added to the Care Hires system must be fully compliant with the legal requirements to work in the UK, and documents supporting these, alongside supporting documentation for all qualifications, must be submitted. These are then all manually verified by Care Hires employees.

Only workers with currently valid legal documents and valid qualifications can be put forward for available shifts on the Care Hires platform. 

The platform will also give you notifications in advance of the expiration date of any documents uploaded.

How to upload worker compliance documents.

Step 1

Add your worker to the platform - start by clicking on the Workers icon in the left-hand menu.

Step 2

Use the search function on the right-hand side, or scroll down through the worker list. If you have not yet created the worker record, consult our Add A New Worker guide.

If the worker has any outstanding compliance issues, this will be highlighted here.

Step 3

Click on Documents in the right-hand menu.

Simply go through the list of required documents, and either drag and drop the files from your computer file manager, or click on Select File, and navigate to the file you need.

For some documents, you will be asked to provide an expiration date.

When you are done, click on Save.

Step 4

You will now be directed to the Education & Training section.

Simply add the worker’s experience time in Care, then use the drop-down menu to select any training certificates the worker holds, and upload using the same process as in Step 3.

When the details for a certificate are added, click on ‘Add’. 

When you have added all the worker’s qualifications, click on Save.

Step 5

In the emergency contact page, add at least one person nominated by the worker to be their emergency contact.

More than one can be added if desired. 

When all those needed have been added, click on Save.

Step 6

In the Vaccination and Allergy section, add all vaccination types the worker holds, with their expiration date. If any are Covid-19 vaccination, tick the Covid-19 vaccination box.

For each vaccination, please upload a supporting document. 

When all information for a vaccination has been added, click on ‘Add’.

Next, scroll down to the Allergies section. If the worker has any allergies, add them here, individually, and record the treatment required.

If the worker has no allergies, simply add one with the name ‘none’ and the treatment method of ‘none’.

Once all relevant information has been added, click on ‘save’.

Step 7

The references section allows you to confirm you have spoken to and verified references supplied by the worker.

Simply select the reference types from the menu, tick the ‘Checked’ box, and click add. 

When all references have been checked, click on Save.

Congratulations! You have now add all the required documentation for a worker to the Care Hires platform. 

 

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