Who can manage workers in Agency Accelerator
To maintain control and privacy, only agency users with the right permissions can manage worker records. This guide outlines who can do what.
Roles and permissions:
- Manage Workers: Required to create, edit, resign, or archive workers
- View Workers: Allows viewing of profiles, documents, and status only
- Manage Branches: Required to assign or reassign workers to agency branches
- Upload Documents: Required to add compliance or contract files to profiles
Note:
- Care Hires staff do not have access to agency-managed off-panel workers.
- You can restrict or extend permissions via the Agency Admin settings.