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How to create an off-panel worker profile

Creating off-panel workers gives your agency full control over worker onboarding without waiting on Care Hires approval.

It’s the fastest way to start managing staff internally, schedule shifts, and track compliance on your own terms.

Steps:

  1. Navigate to the Workers section in the Agency Accelerator platform.
  2. Click “Add Worker.”
  3. Enter the following required fields:
    • First Name
    • Last Name
    • Email Address
    • NI Number
    • Primary Branch
  4. Optionally assign the worker to additional branches.
  5. Click “Save.”
  6. The worker will be created with status: Active.

Note:

  • The worker email and NI number must be unique.
  • You can add documents and more information after creation.