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How to configure general billing rules for a client.

The General Billing Information section is where you define key billing details for your client. These details help generate invoices and standardise how billing information is recorded within your agency.

General Billing Information fields:

  • Address bills in attention to
    Enter the name or department that should receive the invoice.
  • Digital Billing Address
    Input the email address where invoices should be sent.
  • Postal Code
    Provide the billing postcode of the client.
  • Billing Address
    Enter the full billing address (e.g., street, city, region).
  • Cost Center (optional)
    If applicable, add an internal cost center for financial tracking.

Preferred Payment Policies:

  • Credit Term
    Choose how often this client prefers to be invoiced. Options include:
    • Weekly
    • Bi-Weekly
    • Monthly

Note: The credit term is recorded for reference only. Actual invoice terms are based on the service agreement between your agency and the provider.

How to configure general billing:

  1. Go to the client's profile and open the Billing Information section.
  2. Fill in the required fields under General Billing Information.
  3. Expand the Preferred Payment Policies section and select the credit term.
  4. Click Save to complete the billing setup.

You can customise billing details per site using the Custom Billing Details section after the client profile is created.