Agency Accelerator is launching ✨
This article explains what’s changing, what’s new, and how your agency is affected.
We’re excited to share that Agency Accelerator is officially launching.
Our next-generation platform is designed to help staffing agencies run their entire operation from one connected system.
📅 What’s happening and when?
From 5th January, all existing agencies will be upgraded from the current platform to Agency Accelerator.
- No action is required from you
- Your existing data, users, and setup will carry across
- You’ll continue to access the platform as normal — just with enhanced functionality and a new interface
🚀 What is Agency Accelerator?
Agency Accelerator is an all-in-one operating system for temporary staffing agencies.
Instead of juggling multiple tools for scheduling, compliance, payroll, invoicing, and reporting, Agency Accelerator brings everything together into one intelligent, connected platform.
The goal is simple:
- Less admin
- Fewer systems
- More visibility
- Better control over your agency’s performance
✨ Key platform capabilities
All agencies will gain access to a significantly enhanced core platform, including the following capabilities.
👥 Workforce & Scheduling
- Centralised worker profiles
- Availability and unavailability tracking
- Smart shift allocation based on:
- Availability
- Skills and roles
- Compliance status
- Mobile app access for workers
- Notifications and real-time updates
- Time & attendance tracking
This gives you a clearer, more reliable view of who can work, when, and where without manual cross-checking.
✅ HR, Compliance & Training
- Secure storage for worker documents
- Compliance tracking for:
- DBS
- Right to Work
- Mandatory training
- Visual compliance status dashboards
- Automated alerts for expiring documents
- Improved approval and onboarding workflows
- Integrates with Care Academy for real-time training compliance
This helps reduce risk, prevent last-minute issues, and keep workers deployment-ready.
💷 Payroll & Finance
- Automated pay calculations based on:
- Timesheets
- Rate cards
- Worker pay rules
- Payroll-ready exports
- Invoice generation linked directly to shifts worked
- Invoice management and reconciliation
- Clear visibility of pay vs charge rates
Finance becomes faster, more accurate, and less manual.
🏢 Client Management
- Centralised client profiles
- Rate card management
- Documentation repository
- Cleaner linking between:
- Clients
- Shifts
- Workers
- Invoices
Everything related to a client lives in one place.
📊 Reporting & Insights
- Real-time operational dashboards
- Visibility across:
- Workforce utilisation
- Compliance status
- Revenue and billing
- Clearer insight into how your agency is performing day-to-day
No more pulling data from multiple systems just to understand what’s going on.
🌍 Marketplace & Growth Opportunities
- Access to marketplace opportunities
- Ability to bid on and manage new client requirements
- Tools designed to help agencies grow beyond their existing book of business
🆓 Agency Accelerator Basic vs ⭐ Agency Accelerator Pro
All agencies will move onto Agency Accelerator Basic as part of the upgrade.
Agency Accelerator Pro is available for agencies who want deeper insight, automation, and growth tools.
Agency Accelerator Basic (included for all agencies)
Designed to give you a strong, reliable operating system.
Includes:
- Workforce & scheduling management
- HR, compliance & training tracking
- Payroll processing & invoicing
- Client management
- Standard reporting and dashboards
- Care Academy integration
This replaces the existing platform and includes major improvements at no additional cost.
Agency Accelerator Pro
Designed for agencies focused on scaling, efficiency, and performance optimisation.
Includes everything in Basic, plus:
- Advanced reporting and analytics
- Deeper financial and margin insights
- Automation and workflow enhancements
- Priority access to new features
- Additional tools focused on growth and optimisation
If Basic helps you run your agency, Pro helps you run it better and grow it faster.
❓ Do I need to do anything?
No action is required.
Your agency will be upgraded automatically on 5th January.
If you’d like to explore Agency Accelerator Pro, your account manager will be in touch, or you can contact the team at any time here:
🧠 Why we’re launching Agency Accelerator
Staffing agencies are under increasing pressure, tighter margins, higher compliance requirements, and more complexity.
Agency Accelerator exists to:
- Reduce admin and duplication
- Increase compliance confidence
- Improve financial visibility
- Help agencies operate and scale with clarity